Shipping is FREE on all orders over $100.00 to customers within the lower 48 states. Express 2 day shipping offered only on select products for a fee of $19.95. Standard and economy shipping under $100.00 are subject to a shipping fee at checkout. Excludes express and foreign shipments. Orders shipping to Alaska, Puerto Rico, Hawaii and U.S. Virgin Islands please contact us first before purchase to receive your shipping quote as there will be additional shipping charges.
We don't want to mess around with fine print we like things to be simple and easy.
Order Confirmation:
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment. Ordering process takes between 1-2 business days. Please note if your order is placed on a Friday, your order will be processed the following Monday.
Order Shipment:
If your order is in stock and we process the charges to your credit card and it will ship within 3-5 business days from the date of your order. (Please note some items may take longer during peak periods) or if your order is placed on a Friday the following Monday it will ship. An email will be sent to notify you if shipment is expected to be late.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within 7 business days of your order feel free to follow up with us at info@cantstopkayaking.com
Accessories and smaller items will ship ground UPS/FedEx. Larger or oversized items ship via Truck Freight/LTL trucking. If your item is larger or oversized it will be listed in the product description. We will contact you with the email provided and/or phone number if scheduling is needed or If any changes have been made. Orders cannot be cancelled once in transit. Please contact us at info@cantstopkayaking.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery or do not sign and agree to accept the delivery. Do not dispose any of the packaging or clean the product.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@cantstopkayaking.com, then visit our Returns Page.
